Online advice

Get answers and instructions online

We offer online advice on all practical conditions on the Costa del Sol, Andalusia. Just ask. If we can not answer ourselves, we can definitely point you in the direction where you find the answer, the solution.

Contact us

 

Frequently Asked
Question (FAQ)

How fast do I get help?
As soon as you contact us. 24/7.

What can I get help with?
Everything that can be communicated via a video link.

What does it cost?
It is quite free to contact us. Once you’ve told us what you want help, you will receive a non-binding offer for the delivery of the answer, the instructions – and only if you accept this payment will be made. If you do not accept the non-binding offer, it’s quite free. Our standard fee is 10 € (Including IVA), which covers most requests – up to 20 minutes of response time and includes any photos, videos, guides, or other material that can assist you with the solution.

How can I pay?
It is quite free to contact us. Once you’ve told us what you want help, you will receive a non-binding offer for the delivery of the answer, the instructions – and only if you accept this payment will be made. You can pay just the way you want it – by bank transfer, credit card, mobilpay.

How can I contact you?
Pr phone (+34 692 40 88 00). Via mail (Info@Canillas.es) or via video connection; Skype, Facetime, etc. – Use your favorite, we are on them all.

How is a conversation with you?
You contact us and tell us what you want help with. You have the opportunity to show us the problem through photos or video connection if this makes the problem easier to explain. You get a non-binding offer for the solution, the answer. If you accept the offer, you will receive an answer.

Do I get professional and impartial help?
Yes. We charge you to give you professional advice and advise you on different solutions, options. We are impartial and do not guide you to products or solutions that we have financial interest in. Our only interest is to help you in the best possible way.

Online hjælp video

 

Examples Online help

Your guests have complained of inadequate cleaning, but your normal cleaning service tells you that it has been cleaned. We are coming to your home. It is all reviewed so that you can see yourself in an overview of the situation. If you want something done, we’ll do it – cleaning, cleanup, etc. We’re your extended arm and you just tell us what you would like us to do and we’ll do it.

You have heard in the television that there has been heavy storm in the area, such as rainwater or heavy winds and you would like to check out how your holiday home is. We are coming to your home. It all goes through and you can follow through live video streaming from the site. If you want something done, we’ll do it – safeguarding your home, emptying the house for water, etc. We’re your extended arm, your Spanish craftsman, and you just tell me what you’d like to do and we’ll do it.

You would like a quote on some crafts. Instead of waiting for a Spanish craftsman who may not be coming, you will tell via direct video connection what you want to offer. We can also advise you on different options, solutions, and you receive an offer for the task immediately.

You would like to do something yourself, but are in in doubt about how it is done correctly.. You contact us via direct video connection and we guide and advice you.

online hjælp rådgivning

Get answers and instructions online

We offer online advice on all practical conditions on the Costa del Sol, Andalusia. Just ask. If we can not answer ourselves, we can definitely point you in the direction where you find the answer, the solution.

Contact us